Return & Refund Policy

We accept returns within 30 days of delivery for products that arrive damaged, defective, or with quality issues. This includes items that are broken, leaking, contaminated, or significantly different from what was described.

Returns are not accepted for change of mind, dissatisfaction with results, or any reason unrelated to product damage or quality defects. As a dietary supplement, HairBooster Gummies require consistent use over an extended period — individual results depend on biology, adherence, and underlying conditions.

Returns are accepted under the following conditions:

• Product arrived damaged during shipping (crushed packaging, broken seal, visible physical damage)
• Product is defective (unusual colour, odour, texture, or contamination)
• Wrong product was delivered
• Product is past its expiry date at the time of delivery

Returns are not accepted for:

• Change of mind or personal preference
• Dissatisfaction with product results or efficacy
• Products that have been opened and partially consumed (unless defective)
• Products not purchased through the official Lemonvita website

All returns must be pre-approved. To request a return:

1. Email info@lemonvita.co within 30 days of delivery with your order number
2. Include clear photos showing the damage or defect
3. Wait for our team to review and confirm your return request
4. Once approved, follow the provided shipping instructions to return the item

For confirmed damaged or defective products, Lemonvita will cover the return shipping cost. We will provide a prepaid return label or reimburse reasonable shipping expenses upon confirmation.

Customs duties, import taxes, and any government-imposed fees incurred during the return process are the customer's responsibility.

The following items cannot be returned under any circumstances:

• Gift cards
• Sale or promotional items
• Products purchased from unauthorized third-party sellers
• Products without a valid order number from www.lemonvita.co

If you received a damaged or defective product, we will ship a replacement at no additional cost once the return is approved. If the same product is unavailable, a full refund will be issued instead.

If merchandise is shipped to the European Union, you have the right to cancel or return your order within 14 days of delivery, for any reason and without justification, as required by EU consumer protection law. The item must be unopened, in its original packaging, and in the same condition as received. Return shipping costs under the EU cooling-off period are the customer's responsibility.

Once we receive and inspect your returned item, we will notify you whether the refund has been approved. Approved refunds are processed to your original payment method within 10 business days. Your bank or credit card company may require additional time to post the refund.

If more than 15 business days have passed since we approved your return, please contact us at info@lemonvita.co.

Lemonvita does not offer a satisfaction guarantee or money-back guarantee. Hair supplements require consistent daily use over an extended period (typically 90–180 days) before visible changes may occur. Individual results vary based on hair loss type, severity, genetics, diet, and adherence.

We stand behind the quality and integrity of our products. If you receive a product that is damaged or defective, we will make it right. However, we do not provide refunds based on perceived efficacy or personal expectations.